At Maids By Lily Cleaning Services, we are committed to protecting your privacy and ensuring the security of your personal information. This privacy policy (“Policy”) explains how we collect, use, and disclose your personal information when you use our cleaning services.
- Collection of Information We may collect personal information from you when you book our cleaning services, communicate with us via phone, email, or our website, or provide feedback on our services. The information we may collect includes your name, address, phone number, email address, and payment information.
- Use of Information We use your personal information to provide you with our cleaning services, process your payments, and communicate with you regarding your cleaning appointment. We may also use your information to improve our services, respond to your inquiries, and comply with legal obligations.
- Disclosure of Information We may disclose your personal information to third-party service providers who assist us in providing our cleaning services, such as payment processors and scheduling platforms. We may also disclose your information if required by law or if necessary to protect our rights, property, or safety or those of others.
- Security We take the security of your personal information seriously and implement reasonable physical, administrative, and technical safeguards to protect it from unauthorized access, use, or disclosure.
- Retention of Information We will retain your personal information for as long as necessary to provide our cleaning services to you and as required by law. We will securely delete or anonymize your information when it is no longer necessary for these purposes.
- Your Rights You have the right to access, correct, or delete your personal information that we have collected, subject to certain exceptions. You may also object to or restrict our processing of your information or request that we transfer it to another controller. Please contact us using the information provided below if you wish to exercise any of these rights.
- Changes to Policy We may change this Policy at any time by posting the updated Policy on our website. Your continued use of our cleaning services after the posting of the updated Policy constitutes your agreement to be bound by the updated Policy.
- Contact Us If you have any questions or concerns about this Policy or our handling of your personal information, please contact us at info@maidsbylily.com. We will do our best to address your concerns.